Glossary

Consumer	In this context, we use the term consumer in a broad sense to describe an individual or household unit
Consumer behaviour	Refers to the choices made by individuals or households units on a daily basis about what resources to consume. This includes purchasing behaviour, but also wider resource use behaviour such as riding a bicycle, or walking rather than travelling by car.
Evaluation	A process that aims to assess, systematically and objectively, the effectiveness, efficiency and impact of activities in the light of their objectives.
Impact	Direct or indirect changes in the existing situation, whether beneficial or adverse, planned or unplanned, resulting from a specific act or series of acts.
Indicator	A substitute measure for a concept that is not directly observable or measurable.
Intervention	The activities or processes being evaluated. Monitoring The regular collection and analysis of information.
Organisation	The Local Authority, Local Strategic Partnership (LSP) as an entity, or individual LSP partners.
Organisational decision	Strategic decisions made by the organisations listed above.
Partnership	Organisations working within a structured framework to develop a relationship that exhibits full mutual support for the identity and all aspects of the work, as well as the well-being of each organisation.